Refund policy

Refund Policy

We offer non-tangible irrevocable services.  Refunds are not issued once the project is delivered to you, in any condition. if you agreed to work with us, we assume, you happily accept the refund rules and will abide by them.

Refund is only possible in these cases:

  • When the order has not been completed yet
  • When the order has been cancelled.

Because it is a digital product, we can not offer a refund if you have changed your mind or found a different product that you prefer at the last minute. We also do not offer refund to repentant users who wish to voluntarily give up their license, Is to read carefully the specifications of the product. If you still have doubts, or wanted to learn more about our product, make your inquiry by contacting our sales agents that we will gladly help you.

Before requesting a refund

Note that there is a difference between a defective product and a poor product configuration, usually error messages are usually related to improper server configuration that makes the product not working properly, consider checking the server requirements for the specific theme before buying it

Please note that opening a dispute or initiating a chargeback will not expedite your refund request and we reserve the right to refer the case directly to the PayPal fraud department where it may result in your account being Terminated.