123streamcms commits to a project and then delivers.
We want happy clients, We want them to come back to me for more work. We have been providing streaming web services since the early 2000’s and have hundreds of happy customers that have helped us create a successful small business.
We offer non-tangible irrevocable goods and services. Refunds are not issued once the project is deployed on server in any condition. if you agreed to work with us, we assume, you happily accept the refund rules and will abide by them. Once a payment is made, We do not provide refunds. If a project is canceled or postponed, the plan you choose are still in place and agreed upon funds are due.
All web development projects require a deposit to begin work. The amount of the deposit, any milestones and final payment are discussed over emails. Any payment made is non refundable. Once you opt a plan, We have committed time in our schedule to dedicate to your project.
When We deliver the code to be reviewed and tested, We expect you to review the website for bugs and functionality and provide feedback to us in a timely manner.
All software written is custom coded. By nature, code may have bugs in it. If something does not work properly, this does not entitle you a refund. We will simply fix the bug.
We only work in a positive and professional manner, and expect the same from my clients. If something is not right, We need the issue to be communicated to us clearly and We will work with you to come to a resolution. This includes bug fixes from functionality defined in the project scope and choosen plan. The client changing the scope of the project part way through in no way means that We are not meeting the project requirements if we have both not agreed to the changes. Adding new work during the project and making changes require an addendum and additional costs.